I’ve never really understood the concept of buying a pet from a breeder through a website. I guess part of that is because I promote adoption of animals from shelters and rescue groups as a first option. To me, it just seems like the right thing to do on a personal level and from a point of being responsible. As a nation, we continue to destroy healthy and treatable animals in our shelters using tax-dollars even though we have more than enough homes for all of them. These are animals who either were, our could have been, someone’s beloved pet. I see it as our collective responsibility to stop the needless death from happening through adoption as a first option.
I fully recognize that some people will never adopt from a shelter or a rescue group and insist on getting a pet from a breeder. But from a website? Really?
Online shopping is a great resource in many ways. Even prior to the pandemic, more and more people turned to their electronic devices to shop that ever before because it's easy and convenient. The pandemic has supercharged a transition away from brick and mortar shopping to online sales which have soared as people do all they can to keep themselves and their families safe while limiting (or completely ending) in-store purchases. I've heard some experts say the retail industry as we have known it is forever changed and there is likely no going back. But a pet? It just seems sordid to me. Online shopping for things is great. Online shopping for a living, breathing, sentient creature who will be part of your life for at least a decade and maybe two is just not right in my book. I know people do it all the time for a host of reasons and it may relate back to that easy and convenient mindset. They’re looking for a companion animal, find a website (or a bunch of websites) that look polished on which images of cute puppies or kittens are just too hard to resist and read that the animal comes fully vetted and with a health guarantee. What could possibly go wrong? Everything.
Many animal advocates are quick to preach, “don’t breed or buy while shelter dogs die.” That’s a nice idea in theory, but it doesn’t work in reality, at least at this time in our society. There will always be people who want to get a pet from a breeder and since breeding animals is legal, there is nothing to be done to stop it. Some breeders breed dogs specifically to be placed in service industries. Others breed dogs to perform law enforcement functions. Some breeders make big money from breeding animals; I’ve seen some puppies who cost thousands of dollars. Some breeders make hardly any money at all and do it for the love of the species or love of the breed. I know there are breeders who function responsibly, who care deeply for their animals, who provide their animals with all they need – veterinary care, exercise, socialization and even training – and who work hard to place animals in great homes, insisting the animal be returned to them if something goes wrong.
Then there are the other breeders. The people who insist they meet you in a Walmart parking lot or never even meet you at all. The people who will not let you see the conditions in which the animals are bred, coming up with any variety of excuses as to why you can’t see the location for yourself to judge how the breeder dogs are cared for. It is this group of people who ordinarily broker their animals to stores to be sold to the public in a retail setting or who develop inviting looking websites with wonderful images and testimonials to lure you into the sale. I’ve seen numerous sites like this over the years and am always amazed at how much the animals cost and the process used to buy one. Some require a nonrefundable deposit before you meet the animal. Some want full payment before a dog is shipped to you. I’ve often wished there was some “truth in advertising” requirement for online sale of pets so photos of the conditions in which the dogs live are posted next to the photo of the cute animal, cuddled up next to a teddy bear. Maybe that would cause people to be repulsed enough to reconsider their decision.
Which leads to the point of this blog. Pet scams are now more prevalent than at any time in history as people spend more time at home or spend more time separated from people and are looking for companionship. I heard a few months ago that the pandemic has led to a sharp rise in complaints about pet scams. I was reminded of this again today when I heard about a heartbreaking story on CBS This Morning about a woman whose young daughter had died and who decided to buy a dog from a website in her daughter’s honor (her daughter always wanted a puppy), only to be scammed out of the money she paid for the dog. This led me to look at the Better Business Bureau News page about “puppy scams” which have soared during the pandemic. The numbers are astounding. The BBB reports that the biggest increase in online shopping fraud is pet scams which have more than tripled from last year. They make up 24% of online scams reported to the BBB and are now considered the riskiest scam according to the BBB Risk Index. Of the people targeted by the scam, 70% end up losing money with the typical amount lost of $700. And, of course, the BBB reports that not only are these the riskiest of scams, they are also one of the most heart-breaking. The BBB news story states:
Some families turned to the internet to look for a pet, thinking a pandemic puppy or kitten would help ease some of the uncertainty of current events. Many have come across scammers advertising animals that don't exist and are never shipped. The coronavirus (COVID-19) pandemic has given scammers the idea to ask for money up front, or to make excuses as to why buyers can’t see the pet in person-- before heartbroken, would-be pet owners figure out they have been conned. This practice has also lead to a jump in online shopping fraud in general. BBB suggests, be aware of these pet scams and avoid falling for phony websites."
When it comes to buying animals online, please. Just say no. It you’re determined to get an animal from a breeder, find a reputable breeder close to you or who has been recommended to you by someone you know. Meet the breeder in person, see where your new pet will come from and ask for both veterinary references and references from people who have bought a pet from the breeder in the last year.
Better yet, open your home to an animal from an animal shelter or rescue group. If you’d like to use the Internet to help with that, there are wonderful websites like Petfinder or Adopt A Pet where you can search for animals by species, breed, size and age by geographic area. You can also visit your local animal shelter in person to see the animals available for adoption or learn about animals in foster homes who are ready to be adopted. You can also visit the websites and Facebook pages for animal shelters and rescue groups in your region to see what animals are available to find the right fit for you and your lifestyle. When you adopt from a shelter or a rescue, you enhance your own life, save the life of the animal you adopt and make room for another animal in need.
I feel terribly for the woman who was scammed trying to honor the life of her daughter. I am sure she is devistated. I wish I knew her so I could help her find a puppy from a shelter or a rescue group instead.
I am an animal welfare advocate. My goal is to help people understand some basic issues related to companion animals in America. Awareness leads to education leads to action leads to change.
image courtesy of Terrah Johnson